Pushout Detection

Pushout Detection monitors for cart pushout incidents where individuals leave the store with unpaid merchandise in a shopping cart.

What is Cart Pushout?

Cart pushout (or shopping cart theft) occurs when a person fills a shopping cart with merchandise and exits the store without paying, bypassing checkout lanes.

Pushout Alerts

When Pushout Detection identifies a potential incident, an alert is automatically generated and sent to the Alerts page.

Pushout alerts include:

• Video footage of the incident
• Timestamp and camera location

Responding to alerts:

1. Review the alert video to confirm the incident
2. If confirmed as pushout, take immediate action:
3. Alert floor staff or security
4. Attempt to intervene if safe
5. Document the incident
6. Escalate to a case for investigation and loss documentation
7. If false positive, dismiss the alert

Configuration

Configuration options:

Enabling Pushout Detection

If Pushout Detection is not yet activated for your store, you'll see information about the app:

To enable Pushout Detection:

1. Click the "Enable" button
2. The app will be activated for your store
3. Real-time monitoring begins automatically

Once enabled, Pushout Detection starts analyzing video feeds from configured cameras to detect potential pushout incidents.

Disabling Pushout Detection

If you need to disable Pushout Detection:

1. Click the "Disable" button
2. Confirm the action
3. Real-time monitoring will stop
4. Existing alert history is preserved

You can re-enable Pushout Detection at any time to resume monitoring.